Best Practice to gain success…..
One of the leading refurbishment and fit out companies in the South West, CW Duke share with us their approach to how they work and what ‘best practice’ approach will gain you project success.
For them it comes down to some critical areas and in this blog we will explore them.
“Quick and responsive, very good communication, dealt with problems as they arose”
‘Speak with us as soon as you can’, with our experience over so many sectors, different builds and our years in the industry, we can be on hand to help forge the design and any innovation for your project.
‘Regular reviews are vital’, weekly or daily (project dependant) ensuring that all major stakeholders are in the picture at all times.
'We take a ‘partnered approach’, at the forefront of our service is the desire to work in partnership ‘with’ you. We aim to be your expert partner and become integral to the success of your project. We establish trusting relationships.
“Well managed project. CW Duke brought alternative solutions and ways of working to assist in programme management”
Programming to get it right’, agreeing timescales and logistics early are imperative to a projects success. Working closely with you, we develop a coherent programme at the start, taking into account the key challenges as well as your needs. – Planning is the ‘key’ to success.
‘Dedicated team’, your project will have a team from CW Duke who are dedicated and knowledgeable. They will be with you from the start to the finish, keeping that important continuity throughout your project. Along with providing a solutions based philosophy.
‘Health and safety’, is something we take very seriously. Ensure all our sites are safe, managed correctly and risk assessed. We ensure that every requirement is covered and every box is ticked.
“CW Duke was completely competitive, great co-ordination which gave us less to do. Everyone attended the project meetings. Excellent communications, great site team”
‘Knowing our trades’, we’re proud of our in-house trade’s team. Each an expert with extensive experience. Having our own team means we have full control of the workforce on our projects, giving you peace of mind that our team is dedicated.
‘Supporting local economies’, where expertise is needed we would utilise the local trades to support the project, we are aware of the impact of our projects on the local economy. Our relationships with our specialist trades sub-contracting team means we are confident in our supply chain.
‘Linking our site team’, to the office and our site team to the client. Our team follow our policy of ensuring that all channels of communication are open. We communicate daily with our site teams ensuring project success.
“CW Dukes have, and continue, to provide an excellent service on our projects”
‘Accreditations’, we take pride in the fact that we are accredited with the following industry leading trade representatives:
o Gold Level Constructionline
o CHAS Certified
o Gas Safe Certified
o EXOR Certified
o NICEIC Certified
o BSG Certified
o ISO:9001 – 2015
‘Training is ingrained in the company’. We know it’s important to the industry, so it is always at the top of our list with each member of our team. Every year we review all the training potential for everyone and ensure we keep all our certification up to date. We cross train in all trades.
‘Our team want to stay’…. We are extremely proud that we have a dedicated team. Our staff turnover is extremely low and our longest serving team members are 20 years +. So you can be sure our expertise and project knowledge won’t change during the course of your project.
A mixture of these 5 core areas along with an experienced leadership team it is clear to see why CW Duke and Sons are growing.